Cookie Policy
The website sets no cookies at all. The Sonder app sets three, all needed to sign you in.
In short
sonderlabs.co.uk uses no analytics, advertising or tracking tools and sets no cookies, so there is no cookie banner. The Sonder app, which our customers sign in to, uses only cookies that are strictly necessary to sign you in and keep you signed in. Those don’t need consent under the Privacy and Electronic Communications Regulations 2003 (PECR), but we list them here so you know what they are.
The website
The pages on sonderlabs.co.uk set no cookies and store nothing in your browser. Our fonts are served from our own servers, so loading a page does not contact Google or any other third party. The demo form sends what you type straight to us; it does not use cookies.
The Sonder app
When you sign in at app.sonderlabs.co.uk or a workspace address, we set these first-party cookies. They are shared across sonderlabs.co.uk addresses so one sign-in works for all your workspaces, and they are sent only over HTTPS.
| Name | What it does | How long |
|---|---|---|
sb-sonder-auth-token | Keeps you signed in. Long sessions may be split into numbered parts (…token.0, …token.1). | Until you sign out, or at most about 400 days |
sb-sonder-auth-token-code-verifier | Completes a Google sign-in securely. | A few minutes, during sign-in |
sonder-last-workspace | Opens the workspace you used last. | One year |
The app also keeps a few display choices in your browser’s local storage, such as which sidebar sections you show, the layout you picked for a list and the platform you last looked at in Scout. They are only saved when you make that choice, stay on your device, and are never sent to us.
If you choose “Sign in with Google”, Google’s own pages may set cookies under Google’s cookie policy.
Managing cookies
You can delete or block cookies in your browser’s settings. Blocking the app’s cookies will stop you signing in; it makes no difference to the website.
Changes
If we ever add analytics or any other cookie that isn’t strictly necessary, we will ask for your consent first and update this page. Questions: privacy@sonderlabs.co.uk. More on how we handle personal data is in our Privacy Policy.